Support
Support
Need help with your Vibe account or app experience? We are here to help.
Contact Support
- Email us at info@reckless-technologies.net.
- Include the email tied to your account and a brief description of the issue.
- Add screenshots or screen recordings if they help explain the problem.
Typical response time: 1-2 business days.
Common Issues
- Login trouble: confirm your email and reset your password.
- Video upload problems: try a smaller file or a stronger connection.
- Location not updating: check that location permissions are enabled.
- Notifications missing: verify notification settings on your device.
Report Safety Concerns
If you see abusive content or suspicious behavior, report it in the app. For urgent issues, email us with the subject line Safety Report.
Account Deletion
To request deletion of your account or data, use the steps on our Account Deletion page.
Policies
Review our Privacy Policy and Terms and Conditions.
- February 10, 2026